Modeling Knowledge Work: Case Management and Decision-aware Business Processes
University of Applied Sciences and Arts Northwestern Switzerland FHNW, Switzerland
Modelling Knowledge Work is based on two principles: (1) the separation of business logic and process logic and (2) the support of both structured and unstructured knowledge. Case management is the management of long-lived, non-structured collaborative processes that require knowledge and information. The path of execution cannot be predefined but depends on human skills and judgment. The OMG recently developed the Case Management Modelling and Notation (CMMN). For real processes, however, there is no strict separation between structured processes and cases. The lecture will give an introduction into this modelling language and shows, how it can be integrated with Business Process Model and Notation (BPMN). Decision-aware business processes separate business logic from process flow, making process models simpler and easier to modify. This can be achieved by combining process modelling with the Decision Model and Notation (DMN).
Lecture at NEMO2016
Date/Time: Thursday, July 28, 2016 at 10:00