Home NEMO 2022 Lectures Practical Aspects of Implementing Digitalization

Practical Aspects of Implementing Digitalization

John Coyne

John Coyne

IAEA - International Atomic Energy Agency

The Safeguards Department of the International Atomic Energy Agency (IAEA) ensures the peaceful use of nuclear material and activities in accordance with legal agreements between the IAEA and member states. In order to verify compliance with the agreements, Safeguards staff verify the consistency between member states declarations with observations in the field (often at nuclear facilities) along with observations from other Safeguards relevant information collected in headquarters. The Department has developed and continues to develop a suite of custom designed software to enable the department’s work. The digitalization of work processes is key to increase the efficiency and effectiveness of the workforce. Some important considerations in this regard are: It is vital to know your users, the business of your users, and your user’ capabilities. Knowledge gaps in any of these areas increases risks, and increases the likelihood of project failure; well designed digital workflows can bring a range of benefits which may not be immediately evident. While digitizing a workflow can help stakeholders understand what needs to be done now, over time the output could be used to identify patterns of past behavior, and can form the basis of future predictions; training and assessments can be used to increase users’ knowledge and engagement with new systems. When deploying a new system, engaging with users and providing training is critical. Post-training assessments can be used to help users identify and retain key points from the training.

Lecture at NEMO2022

Date/Time: Monday, July 11, 2022 at 09:00