Supporting Business Process Improvement through a Modeling Tool
Business Process Improvement (BPI) ranks among the topics of highest priority in modern organizations. However, considering the rapidly changing customer requirements in times of high market transparency and the increasing collaboration between organizations, the conduction of BPI projects has become very challenging. Implicit process knowledge from diverse process participants needs to be elicited and transformed into improvement opportunities. In this context, the results achieved need to be properly documented, communicated and processed throughout a company. The purpose of the lecture is to present a conceptual solution (called “BPI roadmap”), which is a means for systematically performing BPI initiatives based on a set of easy-to-use and proven BPI techniques. In the in the tool “RUPERT” (Regensburg University Process Excellence and Reengineering Toolkit), the BPI techniques are realized in form of corresponding model types. The lecture gives insights into the development of the “BPI roadmap” and “RUPERT” and demonstrates the tool’s functionality by referring to a use case stemming from a cooperation project.
Lecture at NEMO2019
Date/Time: Wednesday, July 24, 2019 at 10:00